Course Details
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Diploma in Hotel Management

Offered by: City University Malaysia
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Exam BodyInternal Diploma Malaysia
Course Duration36 months
Part Time/Full TimeFull Time
CampusPetaling Jaya
FacultyFaculty of Hospitality & Tourism
Conducted entirely in MalaysiaYes
Awarding CountryMalaysia
Level of StudyDiploma Level
Field of StudyHospitality & Tourism
Credit Hours90
Course Description

Hospitality & Tourism industry is the third-largest component of the service industry in Malaysia. In 2021, this industry has contributed 6% of Malaysia’s GDP and 23% of national employment, which is about 3.5 million jobs.

Curriculum

YEAR 1

  • Professional Communication
  • Food and Beverage Service (P)
  • Academic English 1
  • Pengajian Malaysia 2/ Bahasa Melayu Komunikasi 1
  • Co-curriculum
  • Introduction to Hotel and Tourism
  • Theory of Food
  • Academic English 2
  • Basic Entrepreneurship
  • Bahasa Kebangsaan A
  • French Language
  • Fundamental of Food Preparation (P)

 

YEAR 2

  • Front Office Operations
  • Front Office Accounting System
  • Customer Service Excellence
  • Academic English 3
  • Basic Hotel Cookery
  • Food and Beverage Cost Control
  • Food Safety and Sanitation
  • Hotel Maintenance
  • Economics for Hospitality Industry
  • Hotel Safety and Security
  • Hotel Operations

 

YEAR 3

  • Understanding Hotel Regulations
  • Housekeeping Operations (P)
  • Hotel and Restaurant Sales and Promotions
  • Small Hotel Performance Analysis
  • Food and Beverage Management (P)
  • Supervision in Hotel and Restaurant
  • Industrial Trainings
Entry Requirements
  • SPM: Minimum 3 credits subjects. Credit in Mathematics and pass in English
  • STPM: Minimum C (GPA 2.0)
  • Pass in Mathematics and English
  • CERTIFICATE IN ENGINEERING / ENGINEERING TECHNOLOGY /
    RECOGNISED VOCATIONAL AND TECHNICAL / SKILLS CERTIFICATE:
  • Minimum of 1 year of relevant work experience or 1 semester of a bridging programme

For International Students

IELTS 4.0 or equivalent

Intake Months

Jan/Feb, May/June, Sept/Oct

Career Prospects

There is a wide range of employment opportunities in resorts, hotels, cruises, fast food restaurants and other public service companies. There are challenging job positions in restaurants as event coordinators, front desk representatives, public relation officer, sales coordinators, management trainees, among others. The choice is yours.

All fees are in RM (Ringgit Malaysia) currency unless stated otherwise.


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