ISO 9000 is a proven quality management system which has been successfully adopted by a number of education and training institutions. Within education and training, the aim of the quality management system is to ensure that the provision of service is both consistent and continually improving. ISO 9000 is a specification for a quality management system. All aspects of staffing, training and induction, management and most important the teaching and learning should be part of the quality system.Source: Education Guide Malaysia 11th Ed.
Category: Miscellaneous Useful Topics, General Information on Malaysian Higher Education