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10 critical occupations in ICT in Malaysia

by StudyMalaysia.com on September 22, 2016 | Top Stories, Career Guide

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Did you know that there’s something called the Pilot Critical Occupations List? What is it? It’s a list of skilled, sought-after and strategic occupations in six key sectors in Malaysia. Read on to find out which occupations are on the 2015/2016 list for the ICT sector.

Did you know that there’s something called the Pilot Critical Occupations List (COL)? The COL reflects occupations that are skilled, sought-after and strategic in six key sectors in Malaysia. Presented by the Critical Skills Monitoring Committee, which was established under the 11th Malaysia Plan to address skill mismatches in the labour market, the COL monitors and informs us about the most sought-after occupations by industry in Malaysia.

Here’s a look at the jobs listed in the COL for the ICT sector for 2015/2016:

Critical occupation More information about the job

Administrative Managers

Description: Administrative managers plan, direct and coordinate supportive services such as record-keeping, mail distribution, telephone operator/receptionist and other office support services within a government agency, corporate business, or organisation.

Other similar job titles: Contact Centre Managers

Common types of qualifications: Diploma or higher in Computer Science/ Information Technology/ Engineering or equivalent

Information and Communications Technology (ICT) Services Managers

Description: ICT Services Managers plan, direct and coordinate the acquisition, development, maintenance and use of computer and telecommunications systems within government agency, corporate business, or organisation under the broad guidance of directors and chief executive.

Other similar job titles: Production and Operation/ Communications Managers; Information Systems Managers; Information Technology Managers; Computer Services Managers; Data Processing Managers

Graphic and Multimedia Designers

Description: Graphic and multimedia designers conduct research, improve or develop graphic computing concepts and operational methods, and advise on or engage in their practical application.

Other similar job titles: Web Designers; Graphics And Sound Specialists; Computer Specialists; Graphic Designers; Animators; 3D Modellers; Visual Effects Artists; 2D Animators, 3D Artists, Animation Directors

Common types of qualifications: Degree or higher in Creative Multimedia; Computer Science; Information Technology or equivalent; Professional Certificate or higher in Art; Design; Creative Multimedia or equivalent

Common types of industry certification: Adobe Certified Associate, HTML Developer Certificate, Autodesk Maya

Systems Analysts

Description: Systems analysts conduct research, analyse and evaluate client information technology requirements, procedures or problems, and develop and implement proposals, recommendations, and plans to improve current or future information systems.

Other similar job titles: Computer Analysts; Business (Information Technology) Analysts; JDE Consultants; RPG Programmers

Common types of industry certification: Microsoft Certified Professional Developer (MCPD); Microsoft Certified Solution Developer (MCSD)

Software Developers

Description: Software developers research, analyse and evaluate requirements for existing or new software applications and operating systems, and design, develop, test and maintain software solutions to meet the requirements.

Other similar job titles: SAP Application Developers

Common types of qualifications: Degree or higher in Computer Science; Information Technology

Common types of industry certification: SAP Certified – Associate Business Foundation & Integration with SAP ERP 6.0 EHP5; SAP Certified Development Consultant SAP NetWeaver 2004 – Application; Development Focus ABAP

Applications Programmers

Description: Applications programmers write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.

Other similar job titles: Computer Programmers; Communications Programmers; Multimedia Programmers; Database Programmers; Game Engine Programmers, User Interface (UI)/Gameplay Coders

Software and Application Developers and Analysts

Description: Responsibilities include to develop, create, and modify general computer applications software or specialised utility programmes; and analyse user needs and develop software solutions.

Other similar job titles: Product Assurance Engineers; QA Analysts, QA Executives; Quality Engineers; Release Managers; Software Testers; Test Engineers; Technical Architects; Application Consultants

System Administrators

Description: Systems administrators develop, control, maintain and support the optimal performance and security of information technology systems.

Other similar job titles: Customer Support Engineers, Customer Support Officers, Product Support Engineers, Product Support Officers; System Administrators; Solution Architects

Computer Network Professionals

Description: Computer network professionals research, analyse and recommend strategies for network architecture and development, Implement, manage, maintain and configure network hardware and software, and monitor, troubleshoot and optimise performance.

Other similar job titles: IT Network Systems Engineers, Network Analysts, Network Specialists, Network System Engineers; Network Performance Consultants

Common types of qualifications: Degree in Computer Science; Information Technology; MIS; Engineering or equivalent

Common types of industry certification: Cisco Certified Network Professional CCNP Certification, CompTIA Network+

Information and Communications Technology (ICT) User Support Technicians

Description: Information and communications technology user support technicians provide technical assistance to users, either directly or by telephone, e-mail or other electronic means, including diagnosing and resolving issues and problems with software, hardware, computer peripheral equipment, networks, databases and the Internet, and providing guidance and support in the deployment, installation and maintenance of systems.

Other similar job titles: Help Desk Technicians; Computer/User Services Assistants; Technical Helpdesk Analysts; Technical Support

Common types of qualifications: Degree or higher in Computer Science; Information Technology; MIS; Engineering or equivalent

Common types of industry certification: Certified Technical Support Specialist; Certified Technical Support Associate

10 critical occupations in ICT in Malaysia

More about the COL and the Critical Skills Monitoring Committee
As part of efforts under the 11th Malaysia Plan to address skill mismatches in the labour market, the Critical Skills Monitoring Committee (CSC) was established, jointly led by TalentCorp and the Institute of Labour Market Information and Analysis (ILMIA), MOHR. One of the CSC’s key initiatives is to construct a COL that will be evidence-based and reflects the most sought-after occupations by industry, which may also be hard-to-fill positions.

The pilot COL covers six key economic sectors: Electrical & Electronics, Oil & Gas, Information and Communication Technology & Global Business Services (ICT & GBS), Telecommunications & Multimedia, Financial Services and Accounting.

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