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Course Details

Certificate in Hotel Operations

Offered by: SEGi College Kuala Lumpur (DK250(W))
Exam BodyInternal Cert, Malaysia
Course Duration1 Yr 4 Mths (including 1 semester internship)
Part Time/Full TimeFull Time
FeesRefer to the Univ.
Fees (International Student)Refer to the Univ.
CampusSEGi College Kuala Lumpur, SEGi College Subang Jaya
FacultyHospitality & Tourism
Conducted entirely in MalaysiaYes
Awarding CountryMalaysia
Level of StudyCertificate Level
Field of StudyHospitality & Tourism
Course Description

We’ve designed the Certificate in Hotel Operations programme in line with the industry and to equip you with strong communication and administrative skills, as well as fundamental knowledge of hotel operations including food & beverage, housekeeping, front office, kitchen and the general operations.

Curriculum
Year 1 Year 2
  • General Language Training
  • Introduction to Hospitality Operations
  • Fundamental of Food
  • Introduction to Computer Application
  • Malaysian Studies 1 (Local students)
  • Bahasa Melayu Komunikasi 1 (International students)
  • Basic Pastry
  • Front Office Operations
  • Public Speaking Skills / Bahasa Kebangsaan A*
  • Academic English
  • Housekeeping Operations
  • Electronic Publishing
  • Customer Service Management
  • Basic Accounting
  • Restaurant Service Management Theory
  • Restaurant Service Skill Practical
  • Family Issues
  • Internship
Entry Requirements
  • SPM / O-Level or equivalent with 1 credit
  • UEC with 1 credit
  • SKM Level 2
  • MQA-APEL T3
Career Prospects

Upon successful completion of the Certificate in Hotel Operations programme, you can pursue the Diploma in Hotel Management or its equivalent.

All fees are in RM (Ringgit Malaysia) currency unless stated otherwise.


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