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Certificate in Hotel Operations

SJ (R/811/3/0357) (09/24) (FA4330) KL (R/811/3/012

Course Information

Mode: Onsite
Duration: 1 Yr 4 Mths (including 1 semester internship)
Campus: SEGi College Kuala Lumpur, SEGi College Subang Jaya
Type: Full-time Study
Conducted in Malaysia: Yes
Level of Study: Certificate Level
Field of Study: Hospitality & Tourism
Faculty: Hospitality & Tourism
Awarding Country: Malaysia
Exam Body: Internal Cert, Malaysia
Fees: Refer to the Univ. / Refer to the Univ. (international)
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Course Overview

We’ve designed the Certificate in Hotel Operations programme in line with the industry and to equip you with strong communication and administrative skills, as well as fundamental knowledge of hotel operations including food & beverage, housekeeping, front office, kitchen and the general operations.

Curriculum

Year 1 Year 2
  • General Language Training
  • Introduction to Hospitality Operations
  • Fundamental of Food
  • Introduction to Computer Application
  • Malaysian Studies 1 (Local students)
  • Bahasa Melayu Komunikasi 1 (International students)
  • Basic Pastry
  • Front Office Operations
  • Public Speaking Skills / Bahasa Kebangsaan A*
  • Academic English
  • Housekeeping Operations
  • Electronic Publishing
  • Customer Service Management
  • Basic Accounting
  • Restaurant Service Management Theory
  • Restaurant Service Skill Practical
  • Family Issues
  • Internship

Entry Requirements

  • SPM / O-Level or equivalent with 1 credit
  • UEC with 1 credit
  • SKM Level 2
  • MQA-APEL T3

Career Prospects

Upon successful completion of the Certificate in Hotel Operations programme, you can pursue the Diploma in Hotel Management or its equivalent.

  • All fees are in RM (Ringgit Malaysia) currency unless stated otherwise.

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